Partner Integrations Specialist job in Westminster, CO at Trimble

Employment Type

: Full-Time

Industry

: Information Technology



Title Partner Integrations Specialist Location Westminster, CO Department Trimble Visibility - Partner Integration Services Our Company Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. From purpose-built products to enterprise lifecycle solutions, Trimble software, hardware, and services are transforming a broad range of industries such as agriculture, construction, geospatial and transportation, and logistics. For more information about Trimble (NASDAQ TRMB), visit www.trimble.com. Trimble Visibility is committed to helping our partners embrace visibility and empowering them to get the answers they need, right when they need them. Our current partners include local businesses and global Fortune 500 companies in a wide range of segments including durable goods, consumer packaged goods, energy producers, retailers, and carriers. Our mission is to help our business partners reach a better understanding of how their supply chain operates and where it can be optimized with 360-degree visibility. With our visibility technology, we've helped businesses worldwide achieve greater efficiencies and results in their supply chain through unparalleled insights and transparency. Position Overview The Integration Specialist is responsible for integration implementation, testing, and troubleshooting activities on behalf of Trimble Visibility users integrated with third party applications andor the Trimble Visibility mobile application. These responsibilities include setup and configuration of new customers, working with individual partners to resolve issues or explain functionality, as well as provide consulting and integration expertise throughout the lifecycle of a project. Integration Specialists provide remote consultation for new partner integrations, existing Trimble Visibility integrations and monitoring and responding to alerts or issues with the partner integration. The selected candidate will collaborate with cross functional teams. Working closely with partner to integrate data into our visibility portal using multiple integration methods Provide consultation and technical assistance for partners developing their own integrations, as well as partners creating new integrations or adding integration features Troubleshoot and resolveescalate partner owned integration issues Perform remote installation and configuration of data collectors Deliver mobile application training to internal and external customers Assist with validating and reviewing partner data Document integration projects, features and issue resolution Assist in the Beta testing phase of 3rd party integration release Support rollout and implementation of new integration feature releases Work cross functionally with integrations, Development, and operations, to continuously improve the customer experience Minimum Qualifications 1+ years customer service or customer support Ability to self-motivate Strong customer service focus Effective verbal and written communication skills Strong analytical and problem-solving skills Understand data transferbasic integration concepts Experience with EDI, API, CSV, SFTP, or XML Preferred Skills College degree or equivalent experience Proficiency with SQL Understanding of data analytics (PowerBI, Excel, Periscope) Logistics industry experience Familiarity with operational needs of the trucking amp Trimble Inc. is proud to be an Equal Opportunity and Affirmative Action Employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected factor. EOEMFVD is

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