Principal Engineer II - DOCSIS Operations

Employment Type

: Full-Time


: Miscellaneous

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The Principal Engineer II will work with technical operations staff on system design and configuration, as well as, design teams and advise team leaders.
DUTIES AND RESPONSIBILITIESResponsible for engineering activities that maintain and enhance the company's telecommunications and signal processing hardware, software and electrical systems.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Designs, implements, monitors, enhances and troubleshoots systems in assigned areas.
Analyzes and revises existing system logic difficulties and documentation as necessary.
Tests and reviews system designs.
Provides Engineering Technical support and guidance to regional personnel and ensure all technical integration, changes, standards and documentation are met.
Creates and maintains Technical DOCSIS Standard Configuration(s) for DOCSIS Deployment in partnership with other DOCSIS and NetOps verticals
Mentors and guides the work of technical staff.
Reviews and approves DOCSIS Standard Configuration(s) and designs and advises on improvements.
Adheres to industry specific local, state, and federal regulations, as applicable.
Knows, understands and follows company policy.
Performs other duties as requested by manager.
BASIC / MINIMUM QUALIFICATIONSBachelor's degree in Computer Science, Engineering or related field, and/or equivalent work experience.
Minimum of ten (10) years Network Engineering work experience
Minimum of eight (8) years DOCSIS Engineering work experience
Minimum of ten (10) years experience in ISP/MSO environment
Minimum of ten (10) years detailed hands-on troubleshooting complex large scale CMTS /RF/ TCP/IP networks.
ADDITIONAL JOB QUALIFICATIONSDemonstrated Advanced level understanding of Arris, CASA, Cisco, Nokia and Adtran platforms
DOCSIS Engineering Professional Course Certificate
DOCSIS Technical MOP Writing and Deployment Experience
Knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
Basic knowledge in network design, network architecture, protocols, network topology, TCP/IP and the OSI Model
Adept to perform duties in a very fast pace environment, learn new technology quickly, and use software applications.
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, writing or on the phone, in a clear, straight-forward, and professional manner
PREFERRED QUALIFICATIONSAdvanced Demonstrated Knowledge of DOCSIS technology and CMTS (DOCSIS) /OLT/ DAA platforms (Cisco, Arris, CASA, Nokia, Adtran) as well as company products and services
Knowledge of Bash Scripting (Familiarity with Perl / Phython / REGex / etc ) would be a plus +
Project management experience
Knowledge of network designing software, such as Visio
Knowledge in using ticketing and software tools, network devices and basic network appliances to support the current operations.
Industry and vendor specific certifications and training (Cisco, Arris, CASA, Nokia, Adtran)

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