Professional Services Senior Manager

RingCentral in Denver, CO

  • Type: Full Time
position filled

Professional Services Senior Manager

Implementation Denver, Colorado


Description

Are you looking for an opportunity where your skills and enthusiasm make a difference and where your voice will be heard? At RingCentral our award-winning environment is high-energy, team-oriented and committed to providing world-class service for its customers. We're the #1 global cloud-based, communications provider, growing at more than 30% annually and we're looking for team-members with an entrepreneurial spark!

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

Job Type: Full Time | Location: Denver, CO

Responsibilities:

  • Managing a team of project/program managers delivering across a diverse set of technology projects.
  • Developing a standardized documentation methodology and ensuring consistency of reporting for a roll-up of PMO wide updates for executive consumption.
  • Work cross-functionally to communicate technology vision, evolution, project scope, timeline, and dependencies for technology-based developments.
  • Ensure key initiatives aligned with the business strategy are meeting required timelines and executive commitments.

Qualifications:

  • Minimum 7+ years leading customer-facing organizations such as, professional services or support.
  • 5+ years in profession minimum 7+ years leading customer-facing organizations such as, professional services or support.
  • 5+ years in professional services technical consulting in the data networking space.
  • 3-5 years minimum experience within the data networking industry.
  • 2+ years of professional services consulting/pre-sales.
  • Four years of College resulting in a Bachelor's Degree or equivalent, additionally industry-related certifications including; Current Cisco CCNA, CCDA, CCNP, CCDP, and PNP Certification are a definite plus.
  • Proven track record of implementation of scalable, enterprise programs and processes.
  • A self-motivated individual capable of working in a face-paced, dynamic environment
  • Detail and results-oriented; skilled at both planning and hands-on executionMust have direct experience leading the development of new professional service offerings and associated artifacts such as standard SOWs, delivery methodologies, delivery best practices, etc.
  • Must be customer and relationship-focused with strong interpersonal and communication skills.al services technical consulting in the data networking space.
  • 3-5 years minimum experience within the data networking industry.
  • 2+ years of professional services consulting/pre-sales.
  • Four years of College resulting in a Bachelor's Degree or equivalent, additionally industry related certifications including; Current Cisco CCNA, CCDA, CCNP, CCDP and PNP Certification are a definite plus.
  • Proven track record of implementation of scalable, enterprise programs and processes.
  • A self-motivated individual capable of working in a face-paced, dynamic environment
  • Detail and results oriented; skilled at both planning and hands-on execution
  • Must have direct experience leading the development of new professional service offerings and associated artifacts such as standard SOWs, delivery methodologies, delivery best practices, etc.
  • Must be customer and relationship-focused with strong interpersonal and communication skills.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees to work better together from any location, on any device, and via any mode to serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral's open platform integrates with leading business apps and enables customers to easily customize business workflows.

RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that is committed to workplace diversity.



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