IT Service Desk; Aurora, CO

Employment Type

: Full-Time


: Miscellaneous

Kelly IT is looking for IT Service Desk Rep  for a large civil engineering construction and infrastructure company. Title: IT Service Desk Rep II Location: Aurora, CO Client Industry: Construction Contract-to-Hire (Health and 401k benefits) Mon-Fri, 7-4 or 8-5   SUMMARY Will support and troubleshoot several desktop and mobile applications, hardware and network connectivity over the phone and on site: Answer HelpDesk phone calls WalkIn HelpDesk support Create HelpDesk Tickets Windows Computer cleaning, rebuilding, troubleshooting; Setting up Servers in Data Center Troubleshoot eMail in Outlook, Office 365, Cloud Archiving, Spam Filters VOIP Telephony Support Network troubleshooting, physical and logical: TCP, UDP, WAN/LAN, Wifi, VPN, VLAN Working with Active Directory, DNS, DHCP, Office 365 Admin Center Printer troubleshooting, networking, sharing Audio Video Conference Room Support Frequently moving computer hardware and inventory tracking Document new technical solutions Minimal local travel to two other offices as needed, 20 mls radius   QUALIFICATIONS Minimum 2 years of related experiences; 4-5 years of experience preferred High School Diploma Required Knowledge of O365, software applications, computer hardware and network troubleshooting Valid Driver’s license Computer, Network, or Server Certifications (A+, MCSA, Network+ etc) preferred Knowledge of command line, or scripting (PowerShell, bash etc.) preferred   PHYSICAL DEMANDS While performing the duties of this job, the employee is constantly required to sit at a computer; use hands repetitively to type, handle, feel or write; reach with hands and arms.  The employee is constantly required to communicate both in person and on the phone.  The employee is occasionally required to bend at the neck, stand, and move.  Specific vision abilities for this job include close vision and the ability to adjust focus.  Employee may occasionally be required to lift or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Interested in this role? Please feel free to reach out directly Tina Zahradnik, PHR Senior IT Recruiter, Kelly IT Resources or 720-863-7863   Why Kelly ® ? With Kelly, you’ll have direct connections to leading IT organizations in the best companies around the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100™ companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today. About Kelly ® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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