Retail Sales Associate


: $29,740.00 - $46,310.00 /year *

Employment Type

: Full-Time


: Retail

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The Sales Associate will assist in the customer service, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Customer Service:Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.Proactively assist customers in solving problems.Provide a positive representation of COOP COUNTRY ACE HARDWARE.Possess a friendly outgoing demeanor; work well with customers as well as associates.Ensure all pages and calls are answered promptly, courteously and effectively.Forward any customer complaint that cannot be handled to a member of management.Possess strong product knowledge and knowledge of store layout and location of products.Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.Store OperationsAssist in creating a positive, professional and safe work environment.Assist with customer service, checking in and stocking of merchandise throughout the store.Assist with maintaining back stock levels.Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.Assist with merchandise resets through the store.Provide assistance to Department Specialists, i.e. price changes, special orders.Ensure signage is current throughout the store.Participate in store meetings.Be professional in appearance and actions.Perform all other duties as assigned.Other Essential RequirementsPropane Certification (will provide training)Education/TrainingHigh School or GED equivalent or in process.ExperienceFormal retail experience preferred but not necessary.Physical DemandsStanding, walking, lifting (up to 50-80 lbs) and climbing.

Associated topics: client, client service, courtesy, customer experience representative, customer service, customer service associate, customer service representative, retail sales associate, seller, service representative * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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